Contact Us
Get in touch
Novic Medical & Maternity Hospital
Location: Embakasi South, Kware Road, Next to Chairman's Club, Nairobi, Kenya
Postal address: P.O. Box 24382-00100, Nairobi, Kenya
Phone: 0718 244 488 | 0722 440 228 | 0792 287 367
Opening: Open 24 hours a day, every day. Please call ahead to confirm availability for specific routine clinics or services.
Ambulance: Available 24/7 for emergency medical transport and patient transfer
Email: info@novicmedical.co.ke | novicmedical@gmail.com
Facebook: Novic Medical & Maternity Hospital
Insurance Information
Novic Medical and Maternity Hospital works with the following insurance providers:
- Pioneer Insurance
- MTN Insurance
- Definite Assurance
Benefits, provider eligibility and authorization requirements can vary by policy and service. Please confirm your cover with your insurer and contact the hospital before your visit to check any required documentation or approval.
Preparing for Your Visit
To help the care team assist you, bring:
- A form of identification
- Your insurance membership details and any required authorization
- Relevant clinic notes, test results and referral letters
- A list of current medicines and known allergies
Call ahead to confirm appointment arrangements, service availability and any preparation instructions. For emergencies, call 0718 244 488.
Frequently Asked Questions
Is the hospital open at night and on weekends?
Yes. The hospital is open 24 hours a day, every day. Availability of specific routine clinics or services may vary, so please call ahead when possible.
Do I need an appointment?
Appointment arrangements can depend on the service. Contact the hospital on 0718 244 488 to ask about the service you need. If you have an emergency, call for urgent assistance rather than waiting for a routine appointment.
What should I bring?
Bring identification, insurance details if applicable, relevant medical records or referral letters, and a list of current medicines and allergies. The care team may advise you if a specific service requires additional preparation.
How do I check whether my insurance will cover care?
Contact your insurer to confirm your benefits and any required authorization. You may also contact the hospital to check what documents are needed. Coverage depends on your policy and the service provided.
